Home > Lions Clubs International Privacy Policy

Lions Clubs International Privacy Policy

Modified December 1, 2019

This Privacy Policy applies to information that The International Association of Lions Clubs (“LCI”) and Lions Clubs International Foundation (“LCIF”) together (hereinafter “our,” “we” or “us”) processes on LCI systems such as the LionAccount, MyLion, MyLCI, www.lionsclubs.org and other current or future websites and services to which this Privacy Policy is linked (collectively, the “Services”).




This Privacy Policy describes the information that we process (directly or indirectly) through the Services, why we process it, what we do with the information we receive, and how you can manage your Personal Data (defined below).

This Privacy Policy does not apply to any application, website or other services that do not display or link to this Privacy Policy. This Privacy Policy is incorporated into and made a part of the Terms of Use. If you have not done so already, please also review the Terms of Use.


Personal Data is information that directly or indirectly identifies you, such as your name, email address, date of birth and telephone number.

Other Information is information that, by itself does not individually identify you, such as browser type, operating system, the webpages you viewed and how long you viewed them.

We generally do not treat Other Information as Personal Data unless required by applicable law. If we link together different types of Other Information, or link Other Information to Personal Data, we treat the linked information as Personal Data when it directly or indirectly identifies you or another person.


You may choose not to provide us with your Personal Data. If you choose not to provide your Personal Data, you may not be able to enjoy the full range of the Services.

We receive information:

When you register for the Services: When you register for the Services, we process Personal Data, including your name, email address, mobile telephone number, date of birth and encrypted password. If you are a member of LCI, we also process your Member ID, which may be Personal Data under certain laws.

When you use the Services: We receive information about the Services that you use and how you use them. We may also ask for information, some of which is Personal Data, so that we may keep you informed and provide you with information on upcoming events in your area or inform you of opportunities to support our missions. This information is not required to use the Services.

We provide areas in the Services where registered users can control the privacy settings or share certain communications (“submissions”) between users. We encourage you to exercise caution because we cannot control what other users may do with the information in your Submissions. Please see the Terms of Use for additional terms that apply to your Submissions.

From Your Device: If you accept cookies, we will receive information about your computer, tablet or mobile telephone (“Device”), such as model, operating system version, mobile network information, mobile telephone number, internet service provider and similar identifiers. We may associate your Device information with your LCI account. We may collect and store information (including your Personal Data) about your Device through a browser web and web application data caches.

If you enable location services on your mobile device, we may also process your geolocation information (“Location Data”) from your wireless carrier, through a wearable or other device you have connected (for example, a smart watch) to our Services, and/or directly from the Device on which you use our Services. Geolocation is not permanently stored. It is only used for targeting activities in your area.

If you are accessing the Services through the MyLion App, how we obtain location data will differ depending on your Device’s operating system. We do not collect location data unless you have “allowed” its collection in your Device’s operating system settings. If you decline to allow location data collection in the app, we will not collect your location data unless you manually enter it.

Through Data Collection Technology: We use cookies and similar technology (“Data Collection Technology”) to automatically collect gather information (including Other Information) about you when you use the Services. Please read below to learn more about how we use Data Collection Technology.

Through Server Logs: A server log is a list of the activities that a server performs. Our servers automatically store in server logs search queries, hardware settings, browser type, browser language, the date and time of your request and referral URL and certain cookies that identify your browser or LCI account. Some of this information is gathered through Data Collection Technology in order to improve the Services.


Data Collection Technology collects all sorts of information, such as how long you engage with the Services, the content you view, your search queries, error and performance reports, as well as Device identifier or IP address, browser type, time zone and language settings and operating system. Data Collection Technology deployed through the Services includes cookies.

Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your Device, such as user settings, browsing history and activities conducted while using the Services.

The Services use the following cookies:

  • Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to register or log in for the Services that we offer.
  • Analytical/performance cookies, which allow us to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.
  • Functionality cookies, which we use to recognize you when you return to the Services.

To learn more about cookies visit www.allaboutcookies.org.

We also use analytics services, such as Google Analytics, to gather information. Generally, analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit this site: www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

How We Use Data Collection Technology: Some Data Collection Technology is utilized by us when you visit the Services. Other Data Collection Technology is deployed by third parties with which we partner to deliver the Services, such as PayPal and Paymentech.

Data Collection Technology helps us improve your experience of the Services by compiling statistics about use of the Services and helping us analyze technical and navigational information about the Services.

We also may use Data Collection Technology to gather information from the Device that you use to access the Services, such as your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone in which your Device is located. We do not store this information for purposes of identifying any specific user, but so we can better understand how the Services are being utilized so we can improve the user experience.

Your Control of Cookies: Some web browsers (including some mobile web browsers) and Device operating systems provide settings that allow you to control or reject cookies, or to alert you when a cookie is placed on your Device. Although you are not required to accept cookies or Device identifiers, if you block or reject them you might not have access to all features available through the Services. This Privacy Policy covers the use of cookies by us only and does not cover the use of cookies by any third party.

Do Not Track: Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from gathering certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including us, do not respond to DNT signals.


In this Privacy Policy, to “process” Personal Data means to perform any operation on Personal Data, whether or not by automated means, such as gathering, recording, organizing, storing, adapting, using, disclosing, combining, erasing, or destroying.

We process Personal Data:

  • To set up and maintain your registration and account with the Services;
  • To communicate with you;
  • To deliver relevant content to you;
  • To provide features through the Services, such as membership activities and service reporting;
  • To prevent and investigate fraud and other misuses of the Services;
  • To protect our rights and property;
  • To operate, manage and improve the Services; and
  • To ensure the technical functionality and security of the Services.

We process Other Information:

  • To administer and improve the Services and your experience on the Services;
  • To analyze trends and gather broad aggregate demographic information;
  • To statistically monitor how many people are using the Services or opening our emails;
  • To develop, improve and protect the Services;
  • To conduct audience research;
  • To audit and analyze the Services; and
  • To ensure the technical functionality and security of the Services.


We may process your Personal Data received via the Services as follows:

  • Our Service Providers: We share information with our third-party service providers that perform services on our behalf, such as event registration, LION Magazine distribution, and order fulfillment. These third parties are required to use your Personal Data only for the specific purpose for which it was provided and must agree to safeguard it in substantially the same manner as we have described in this Privacy Policy and in accordance with all applicable laws.
  • In Connection with a Business Transaction. We may share your Personal Data if we are involved in a merger, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control (in whole or in part). We require that the shared Personal Data remain subject to the promises made in the then-current Privacy Policy, unless and until you agree to new privacy terms.
  • To Protect Legal Rights. Applicable law may require us to disclose your Personal Data if:
    1. reasonably necessary to comply with legal process (such as a court order, subpoena or search warrant) or other legal requirements;
    2. disclosure would mitigate our liability in an actual or threatened lawsuit;
    3. necessary to protect our legal rights or the rights of our users, customers, business partners or other interested parties; or
    4. necessary for the prevention or detection of crime (subject in each case to applicable law).

    We may aggregate information received though the Services and remove identifiers so that the information no longer identifies or can be used to identify an individual (“Anonymized Information”). We share Anonymized Information with third parties and do not limit third parties’ use of the Anonymized Information because it is no longer Personal Data.


The Services are not directed to or intended for use by children under the age of 13 (“Minors”). Consistent with the requirements of applicable law, if we learn that we have received any information directly from a Minor without his or her parent’s verified consent, we will use that information only to respond directly to that Minor (or his or her parent or legal guardian) to inform the Minor that he or she cannot use the Services and subsequently will delete that information.

Children below the age of 16: For children under the age of 16 to use the Services consent must be provided by the holder of parental responsibility over the child. We shall make reasonable efforts to verify in such cases that consent is given by the holder of parental responsibility over the child.

California Minors: While the Service is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: privacy@lionsclubs.org. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that:

  1. federal or state law requires us or a third party to maintain;
  2. was not posted by you;
  3. is anonymized so that you cannot be identified;
  4. you don’t follow our instructions for removing or requesting removal; or
  5. you received compensation or other consideration for providing.

Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.


We take precautions intended to help protect information that we process but no system or electronic data transmission is completely secure. Any transmission of your Personal Data is at your own risk and we expect that you will use appropriate security measures to protect your Personal Data.

You are responsible for keeping your login information private. We will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

If we become aware of a breach that affects the security of your Personal Data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, we will provide any such notice to you at your account’s email address. By using the Services, you agree to accept notice electronically.


We retain Personal Data in identifiable form only for as long as necessary to fulfill the purposes for which the Personal Data was provided to us or, if longer, to

  1. comply with law legal obligations,
  2. detect and prevent fraud,
  3. resolve disputes,
  4. enforce agreements,
  5. take actions we deem necessary to protect the integrity of the Service or our users, and
  6. similar essential legal purposes.

If you have an online account with us, you may close your account at any time by contacting mylionsupport@lionsclubs.org. After you close your account, you will not be able to sign in to the Services or access any of your Personal Data. You can open a new account at any time or re-activate your previous account by following instructions we will give you at the time you close your account. If you close your account, we may still retain certain information associated with your account for analytical purposes and record keeping integrity and as permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.


  • Your Privacy Preferences. Unless you are a resident of the EU or EEA, when you register for the Services, you consent to receive email messages from us. You may modify this consent later by visiting your account settings. You also may opt out of receiving marketing emails by clicking the opt-out request in each marketing email. (It may take up to 10 days for us to process an opt-out request.) You may not opt out of transactional emails, such as service announcements, administrative notices and surveys, or if you are an officer in a club, district, multiple district or international role, you may not be able to opt out of role-specific communications.We may also deliver notifications to you directly. You can disable some of these notifications through your Device’s operating system, through your account settings or by disabling the applicable Service. Changing information in your account or otherwise opting out of specific email communications will only affect future activities or communications from us.
  • Your Right to Review Your Personal Data: If you would like to review the Personal Data that we maintains about you, please contact us in writing using the contact information below. If you are a registered user in MyLion or MyLCI, you can review certain Personal Data that you provided to us by logging in to your account. If you are not a registered user, or would prefer we make the necessary changes on your behalf, we may take reasonable steps to verify your identity before providing access or making changes to Personal Data. Inquiries to review personal data can be sent to us by email at privacy@lionsclubs.org.
  • Your Right to Correct or Delete Your Personal Data: The easiest way to correct or delete certain Personal Data that you have provided to the Services is to log in to your account and enter the necessary changes to your user profile. Alternatively, your club president, club secretary, or a designated club or district administrator can update your information. You can also contact the Member Service Center at memberservicecenter@lionsclubs.org. to make changes. If you have additional questions regarding the correction or deletion of your Personal Data, please contact us at privacy@lionsclubs.org.We will review your request but may not be able to grant access to or change or delete certain of your Personal Data. We will respond to your requests within the time allowed by all applicable data protection laws and will make every effort to respond as accurately and completely as possible. If we cannot provide access or correct or delete your Personal Data, then we will notify you within 30 days.


We have Personal Data processing practices designed to assure information is appropriately protected. Our primary data centers are in the United States but we may transfer Personal Data or other information to our offices or affiliates (single, sub- and multiple districts) outside of the United States. We also may employ service providers to perform functions on our behalf. If we disclose Personal Data to a third party outside of the United States, we will seek adequate assurances that any Personal Data that we provide is safeguarded in accordance with this Privacy Policy and the requirements of all applicable privacy laws.

If you are using the Services and are from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Data to LCI or LCIF, with servers located in the United States. By providing your Personal Data, you consent to any transfer and processing in accordance with this Policy.


If you have any complaints regarding how we process your Personal Data, please contact us at privacy@lionsclubs.org with a detailed description of the complaint. We respond to complaints as soon as practicable, and in any event, within the time limits prescribed by law.


If we change this Privacy Policy, we will post the updated Privacy Policy and its effective date on this page. If we make material changes that reduce your privacy rights, we will notify you in advance by sending you an email and/or by posting a notice in the Services.


These Terms are governed by the laws of the State of Illinois, without reference to its conflict of laws provisions, and any dispute arising out of or relating to this Privacy Policy or your use of the Services will be subject to the exclusive jurisdiction of the federal and state courts in the DuPage County, Illinois, other than for actions to enforce any order or judgment entered by such courts. Please see the Terms of Use for more information. This Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Data about any specific user.


If you have any questions, comments, or concerns about how we handle your Personal Data, then please contact us as follows: